Support Contacts

At Zipadi we recognize that your digital publishing needs are as unique as your business. That's why we offer a broad range of support services that can be tailored to suit your specific needs. Our support services go far beyond the traditional ideas of technical support. We’ll help you with particular issues, of course—quickly and efficiently. But we also want you to consider us a part of your team. We will help you bring your digital publications to life every step of the way.

About Support

With Zipadi Support, you'll get the support level of your needs—whether it’s priority access to Zipadi professionals, proactive check-ups, strategy and advice, or a certified professional who takes on the administrator role in your company.

Support Plans

All of our customers are automatically enrolled in Basic Support, so you can use our self-help resources any time and call with questions. Calls are answered during the workweek, within 2 business days. Developer Support is only available for a fee, on a per-case basis.

For faster service, additional resources, and unique and innovative support services, contact our support team to learn about our managed services and outsourcing solutions.

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